Refund & Cancellation Policy | Mahakal Official

This is a template starting point. Fill in your actual refund window, business details, and adjust the terms to match how you actually operate before publishing, and consider a legal review since consumer-refund rules vary by country.

1. Overview

This policy applies to the paid Premium Dashboard subscription offered by Mahakal Official ("we", "us"), purchased and managed via WhatsApp. Demo Access remains free and is not covered by this policy, as no payment is involved.

2. Refund Eligibility

You may request a refund within 3 days of your Premium Dashboard purchase if you have not accessed or used the dashboard, or if the service was not delivered as described.
If payment was made but Premium Dashboard access was never activated due to an error on our part, you are entitled to a full refund.
Refund requests must include your payment confirmation/transaction details and the WhatsApp number used for the purchase.

3. Non-Refundable Circumstances

Refunds will generally not be issued in the following cases:

You have already accessed or actively used the Premium Dashboard for a substantial part of the subscription period.
The refund request is made after the eligibility window described in Section 2.
Dissatisfaction is based on match outcomes, prediction accuracy, or statistics interpretation, since the Premium Dashboard is an analytics and data-access product, not a guarantee of any result.
Access was shared, misused, or used in violation of our Terms of Service.

4. How to Request a Refund or Cancellation

To request a refund or cancel your subscription, message us on WhatsApp with your payment details and the reason for your request:

Request Refund on WhatsApp

5. Refund Processing

Approved refunds will be processed within 7-10 business days to the original payment method used.
We will confirm the outcome of your refund request via WhatsApp within 7 business days of receiving it.
Processing times for the refunded amount to appear may vary depending on your bank or payment provider.

6. Cancellations

You may cancel your Premium Dashboard subscription at any time by messaging us on WhatsApp. Cancellation stops future renewal charges (if applicable) but does not automatically entitle you to a refund for the current billing period unless it meets the eligibility criteria in Section 2.

7. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. Changes will be posted on this page with a revised "Effective date."

8. Contact Us

Business name: Mahakal
Email: ofcmahakal@gmail.com
WhatsApp: +91 73404 52233